Frequently Asked Questions
WHAT KIND OF FLOWERS WILL I GET?
The freshest ones possible! We pick up new flowers for custom arrangements, which we craftily coined our “Daily Arrangement.” You can check out the Previous Arrangements tab to see some recent arrangements. While we can’t take specific requests or let you know in advance what will be in your specific arrangement, we can guarantee that they will be beautiful!
I PLACED AN ORDER, WHAT TIME TODAY WILL MY FLOWERS GET DELIVERED?
We deliver anywhere within Klang Valley and Selangor, Monday through Saturday, between 10am and 5pm. Unfortunately, we cannot guarantee specific delivery times, but will do our best to deliver them as early as possible. Please check out the delivery availability calendar during the ordering process.
CAN I GET DELIVERY TODAY?
We hope so! If it’s before 12pm, use the normal order process, and you’ll see if we’re sold out for the day. We try to match orders to what we buy every day to minimize waste as much as possible. This keeps prices lower and keeps us as green as it gets. Unfortunately, it also means that we sell out from time to time.
WHAT IF IT IS RAINING? CAN THE COURIERS STILL DELIVER THE FLOWERS?
Yes! Our cars couriers are hard-core and deliver year round in weather conditions that make our hair frizz just thinking about it.
HOW MANY SIZES OF BOUQUET DO YOU HAVE?
Mekar Bouquet comes in four sizes which is small, medium, large, extra-large and custom.
WHAT IF THE RECIPIENT IS NOT AROUND AT THE TIME OF DELIVERY?
For office with receptionist, we will leave it to the receptionist
For office without a receptionist or home base please refer to the options below:
We will call the sender to decide:
Option1: Leave it on the front door or at the guard house
Option2: Schedule a pick up on your own
(delivery fees will NOT BE refunded)
HOW MUCH DOES THE DELIVERY FEES COST
THE BOUQUET?
IF you buy more than RM 100 you will get free delivery. But it only cost RM30 per bouquet KL,SL & PENANG below than RM 100. But
We also welcome you to pick up your own bouquet (no delivery charge). Our office is located at Cyberjaya, Selangor.
WHICH AREA DO YOU DELIVER TO?
Currently we only do deliveries within Penang Area, Klang Valley area and certain area of Selangor
